uPVC back door won't lock — failed gearbox in Harborne B17
The problem
Homeowner on Lordswood Road reported the uPVC back door would lift the handle but the multi-point lock no longer threw. Door still closeable but no longer securable — a serious insurance issue overnight.
What we did
Attended same afternoon. Diagnosed a failed Fuhr multi-point gearbox (common 15-year-old unit). Carried a matching replacement on the van. Stripped the door, fitted the new gearbox, and realigned the keeps to compensate for a slightly dropped frame.
Outcome
Door locking cleanly again within 90 minutes on site. Keep realignment included at no extra charge. Total £185 — replacement gearbox, labour, alignment. Homeowner emailed a 5-star Google review the same evening.
Was this your situation?
If you're dealing with something similar in Birmingham right now, call a local 24/7 locksmith — typical arrival 30–45 min, often quicker in B17.
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